Industry Recognition
Our commitment to customer success and industry excellence has been recognized in the marketplace. See what some of the world's leading analyst firms have to say about us
Gartner has included Oblicore in the list of "Cool Vendors" in the March 30, 2005 report entitled "Cool Vendors in IT Service Portfolio Management and IT Service Dependency Mapping , 2005", written by Gartner's analysts, Kris Brittain, Debra Curtis, Patricia Adams, Ronni C. Colville, Milind Govekar.
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“Oblicore Guarantee provides a real-time analysis of performance against the contractual obligations that govern the outsourcer-company relationship. In addition to real-time performance and alerts, the software can provide trend analysis, reporting and a data store of current and historical performance for planning or auditing purposes...”
“We believe the combination of product and integration functionality Oblicore brings to the table, combined with its proven ability to succeed in both the exacting, cost-driven enterprise world and the ultra-demanding, high-scalability service provider market gives it significant competitive advantages over many others in this space.”
“Oblicore has a strong focus on service-level delivery and management, and an impressive roster of large reference customers, mostly overseas. With a large average deal size, the company doesn't need huge customer volumes to be successful.”
“We think Oblicore provides powerful capabilities that benefit and provide business operational value both to those responsible for the delivery of services and the consumers of those services.”
“Improvements in its metrics management, usability, and user interfaces are compelling enhancements to the Oblicore Guarantee Service Level Management offering. The financial management module will enable companies to better track plans against actuals, and to better position enterprises to address performance with vendors and negotiate or renegotiate vendor contracts. Bottom line, I can see the new version resulting in productivity gains for users, improved service delivery for their customers, and financial savings for their companies.”
“Oblicore focuses on automating such processes as SLA management, compliance management, financial management, and analytics. It is an end-to-end service level management (SLM) solution that covers the lifecycle of service level agreements and manages the operational, financial, and legal aspects of SLM.”
“Oblicore focuses on optimizing "service delivery" management by integrating and tracking internal SLAs and third-party service provider contracts and operational level agreements (OLAs) & "Automated business impact analysis" allows end users and IT staff to be proactively alerted on the actual and potential impact from a business, financial and operational point of view.”
“Oblicore has found a way to cut the SLA Gordian Knot”…The solution is intuitive, feature rich, and obviously the work of some fine craftsmen…”
“Oblicore offers Guarantee™ software and services to reduce the cost of service delivery, maintain compliance, increase customer retention and acquisition and keep critical business processes operating at required performance.”
“Oblicore Guarantee demonstrates outstanding strengths to "Reduce the cost of IT service management". The product provides all of the required functions in a dedicated SLM package.”
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Read abstracts of Analyst Reports on Oblicore Guarantee™ 4.0.