Financial Services

Oblicore Guarantee™ supports some of the largest Global Financial Services players.

Global financial services and banking companies have turned to Oblicore to automate the management and reporting of SLAs and outsourcing contracts. These include some of the largest companies in the world in the areas of credit card services, electronic brokerage, retail and wholesale banking, insurance, and investment management.

ABN-AMRO

ABN Amro, the 13th biggest bank worldwide with more than 4,500 branches in 53 countries and a staff of 110,000 people, selected Oblicore to help manage the end-to-end service delivery chain across outsourced service providers, the internal IT organization, and the services consumed by the business units worldwide.

Bank of New York Mellon Corporation

Established in 2007 from the merger of Mellon Financial Corporation and The Bank of New York Company, Inc., The Bank of New York Mellon is a leading asset management and securities services company, uniquely focused to help clients manage and move their financial assets and succeed in the rapidly changing global marketplace. Headquartered in New York, The Bank of New York Mellon has more than $23 trillion in assets under custody or administration and more than $1.1 trillion under management.

Caisse d'Epargne

Caisse d’Epargne, the 23rd largest bank worldwide with 54,000 employees and assets of over 700 billion, implemented Oblicore Guarantee to improve the overall consumer quality of services through measurable key performance indicators that are part of service level agreements with bank branches.

Credit Agricole

Crédit Agricole is the largest retail banking group in France, second largest in Europe and the eighth largest in the world. We are a semi co-operative bank that offer

  • French Retail Banking
  • International Retail Banking
  • Specialised Financial Services
  • Asset Management, Insurance and Private Banking
  • Corporate and Investment Banking

Through all of our subsidiaries, Crédit Agricole has in excess of 21 million clients and a presence in over 60 countries.

Finanz Informatik

Finanz Informatik located in Frankfurt am Main and Munich is the IT-Service-Provider for the German savings bank group comprised of 441 savings banks, 10 state banks, 10 mortgage banks and other companies in the financial services sector. Finanz Informatik was founded on January 1st, 2009 as a result of the merger between Sparkassen Informatik and FinanzIT.
Finanz Informatik’s service portfolio covers the complete IT-spectrum, including development and supply of IT-applications, network and technical infrastructure services, training and support, data center operations, and consulting. With the high efficient banking solution OSPlus, Finanz Informatik provides one of the leading IT-Solutions for the German banking market.
Finanz Informatik boasts 135.6 million customer accounts that handle billions of transactions through their IT Systems. Finanz Informatik has 5,586 Employees, with Revenues of 1.556,9 million Euro (2007).

 

ING

ING, one of the largest financial institutions in the world offering banking, insurance and asset management to over 60 million private, corporate and institutional clients in over 50 countries, selected Oblicore to provide complete "transparency" of service level delivery and to increase the overall quality of services delivered.

 

La Banque Postale

La Banque Postale, the banking subsidiary of the La Poste group established on January 1st, 2006, has over 28 million customers today. Faithful to such values as trust, accessibility and proximity, La Banque Postale exemplifies an original retail banking model in France guided by one principle, an open-door policy for everyone, and by one approach applied to every customer: providing the most appropriate banking products and services as well as insurance no matter what an individual’s situation may be.

LBBW

Landesbank Baden-Württemberg, a German bank and the 30th largest bank worldwide with over $470 billion in assets, adopted Oblicore Guarantee™ to cut down on SLA report delivery time and to gain new efficiencies in monitoring service level performance.

Related Resources

Learn how one of the largest banks in the world can now provide its internal business units with complete service level transparency while raising the overall quality of services delivered.

We are extremely pleased with the quick and professional Oblicore implementation."

- LBBW

Oblicore - Service Level Management Solutions - Financial Services