Other Verticals
Companies from many other industries such as Manufacturing, Health Care, Government, Transportation, Energy and Utilities have turned to Oblicore to automate their Service Level Management operations.
Amadeus
With over Euro 2.5 billion in annual revenue, Amadeus is the travel industry's technology partner for providers, sellers, and buyers of travel. Amadeus selected Oblicore Guarantee™ to automate service level agreement (SLA) monitoring and reporting. Amadeus is using Oblicore Guarantee™ to monitor and report on its entire global portfolio of IT services.
Catholic Health East
Catholic Health East is a multi-institutional Catholic Health system with geographically diverse IT operations serving nearly 50,000 colleagues across eleven states. The implementation of Oblicore Guarantee™ helped the organization leverage the solution, along with a strong continual service improvement process, to standardize and centralize its service offerings for improved business and enhanced clinical agility at the system and RHC level.
DFS
DFS, Germany’s Air Navigation Services organization, is using Oblicore to automate the management and reporting of service level agreements (SLAs) that help control Germany’s airspace with 1,700 air traffic controllers coordinating 2.2 million flight arrivals and departures at 17 international German airports, and overseeing more than 2.7 million flight movements through German airspace per year.
E.ON IS
E.ON IS is one of the leading full IT service Providers for the energy industry worldwide and a company of the E.ON Group. With E.ON sourcing IT services from third-party providers, E.ON IS selected Oblicore Guarantee™ to maximize service level performance and allow its customers to gain transparency into IT service delivery.
Read about how one of the world’s largest energy companies is ensuring that it can provide service transparency to its customers.
We are impressed by the real-time business visibility delivered by the Oblicore dashboard to multiple decision makers, as well as by the expertise and commitment of the Oblicore people."