Daimler TSS

Daimler TSS is the trusted internal partner that helps Daimler maintain its independence in choosing suitable IT solutions by in-sourcing strategic IT competence. We constantly keep ourselves up-to-date in skills and competence with the fast-changing and ever-expanding world of IT products and technologies to meet the needs of our customers. This approach, along with our proven processes and methodologies, is the foundation on which our customers continually benefit from IT solutions and services delivered by Daimler TSS

Dynamyx Ltd.

Dynamyx Limited is a software solutions provider. We recognise that it takes a combination of skills and products to deliver value and to this end we have selected the best of both to assist you in the deployment of your projects. Our resources have a strong mix of technical and commercial knowledge to ensure best understanding of your user requirements and a pragmatic slant on recommendations.

EDF

The EDF Group, one of the leaders in the energy market in Europe, is an integrated energy company active in all businesses: production, transport, distribution, energy selling and trading. The Group is the leading electricity producer in Europe. In France, it has mainly nuclear and hydroelectric power plants where 95% of the electricity output involves no CO2 emissions. EDF’s transport and distribution subsidiaries operate 1,246,000 km of low and medium-voltage overhead and underground electricity lines and around 100,000 km of high and very high-voltage networks. The Group is involved in supplying energy and services to more than 38 million customers around the world, including more than 28 million in France.

EDS

EDS, an HP company, is a leading global technology services provider, delivering business solutions to its customers. EDS founded the information technology outsourcing industry more than 46 years ago. Today, as an HP business group, EDS delivers one of the industry’s broadest portfolios of information technology and business process outsourcing services to customers in the manufacturing, financial services, healthcare, communications, energy, transportation, and consumer and retail industries, and to governments around the world.

Fastweb

FASTWEB is the main broadband telecommunications company in Italy. Fixed and mobile, the latter thanks to an innovative agreement with H3G
Thanks to its fully IP architecture and the selective of both fiber optics and DSL, FASTWEB has optimized the delivery of converged services including voice, Internet and television over a single broadband connection.
FASTWEB is always a step ahead, while keeping simple, competitive and focused on customers' satisfaction.

Gedas

• Testimonial
• Press Release

The Global IT Service Provider for the auto industry gedas with an annual revenue of Euro 606 million, implemented Oblicore Guarantee™ to automate gedas' end-to-end Service Level Management processes, monitoring and reporting for their customers across Europe.

“By using Oblicore we are genuinely offering a new level of quality when it comes to verifying the provision of our services to customers. We have achieved one of our primary objectives, and that was to monitor our IT service provision automatically as well as transparently. At the same time, this transparency is helping us to be even more attractive in the marketplace.” - Wolfgang Schmälzle, Global Sales Director, LOB Operational Services, gedas

Indra

Indra is the premier Information Technology company in Spain and a leading IT multinational in Europe and Latin America. It is ranked as the second European company in its sector according to stock market capitalisation, and it is one of the three Spanish companies with more investment in R&D. In 2007, revenues exceeded euro 2.167 M, of which a third came from the international market. The company employs more than 24.000 professionals and has clients in more than 90 countries.

Informatica El Corte Ingles

Informatica El Corte Ingles, part of the El Corte Ingles Group, is the leading Spanish private capital company in IT and Communications in Spain. Informatica El Corte Ingles selected Oblicore to help automate the company's service level management processes tracking SLAs for its managed services operations.

Infosys Technologies

Infosys defines, designs and delivers technology-enabled business solutions that help Global 2000 companies win in a Flat World. Infosys also provides a complete range of services by leveraging our domain and business expertise and strategic alliances with leading technology providers.

KPN

As a fully integrated KPN business unit, KPN International offers a sophisticated portfolio of IP and data services that provide corporate customers, internet service providers and carriers with intelligent network solutions. The foundation for those solutions is the international KPN fibre-optic network, which spans 22 European countries, plus worldwide connections.

Logica Infra Solution

Logica is a major international force in IT and business services. Our solutions and services span consultancy, design, systems integration and value-based applications and business process outsourcing. We have structured our business around five core vertical market sectors - Energy and Utilities, Financial Services, Industry, Distribution and Transport, Telecoms and Media and the Public Sector. This industry focus means that our services and solutions are tailored for the challenges that our customers face in their own specific markets

Lufthansa Systems

• Testimonial
• Case Study
• Press Release

Lufthansa Systems is one of the world's leading IT service providers for the airline and aviation industry with around 4,550 employees and offices in 17 countries. Lufthansa deployed Oblicore Guarantee to manage over 75 contracts with its customers encompassing 750 SLAs.

“We selected Oblicore Guarantee after evaluating a number of competing applications because of Oblicore’s top-down, business centric approach to Service Level Management. This is very important, because when it comes to communicating SLA compliance, our customers need to know how well we lived up to our obligations in business terms that matter to them - not technical measures of speeds and feeds.” - Walter Isselhard, Director of Customer Service Support, Lufthansa Systems

Ness Technologies

• Testimonial
• Press Release

With 7,200 employees and operations in 14 countries, Ness Technologies is a global provider of end-to-end IT services and solutions specialized in outsourcing and offshore, systems integration and application development, software and consulting, and quality assurance and training. Ness selected Oblicore to provide Service Level Management capabilities to customers leveraging Ness' IT and business process outsourcing solutions.

“By combining our expertise in outsourcing and service level management, we can offer our clients a winning combination of application technology, implementation methodology and subject-matter expertise to facilitate the effective execution of IT and business process outsourcing. We selected Oblicore for this important initiative because they offer both the best service level management product available as well as an unwavering commitment to customer satisfaction.” - Yoram Michaelis, President, Ness IT Services

Nokia Siemens Networks

Our customers require end-to-end solutions; and the pace of their requirements will accelerate in the future. We can help change the way they do business and capture value. We listen to our customers, innovate together and solve our customers’ most pressing business challenges. We bring the benefits of scale and global reach, plus a deep understanding of operator business, an industry-leading research and development organization, and a wide range of services, products and solutions to our customers. But, to succeed in a rapidly evolving communications industry, scale is not enough. Therefore, we are building an organization and culture that constantly evolves to address our customers’ key challenges and lead industry change.

Orange Business Services

Orange is the key brand of France Telecom, one of the world s leading telecommunications operators. France Telecom serves more than 170 million customers in five continents as of December 31, 2007, of which two thirds are Orange customers. The Group had consolidated sales of 52.9 billion euros in 2007. As of December 31, 2007, the Group had 109.6 million mobile customers and 11.6 million broadband internet (ADSL) customers. Launched in June 2005, the NExT program (New Experience in Telecommunications) will enable the Group to pursue its transformation as an integrated operator and make France Telecom the benchmark for new telecommunications services in Europe. In 2006, Orange became the Group & single brand for Internet, television and mobile services in the majority of countries where the company operates, and Orange Business Services the banner for services offered to businesses worldwide. France Telecom is the number three mobile operator and the number one provider of broadband internet services in Europe and one of the world leaders in providing telecommunication services to multinational companies.

Perot Systems Corp.

Whether you’re retooling one aspect of your business or transforming an entire operation from the ground up, we can provide the insight and know-how to help you succeed. For 20 years, Perot Systems has been providing technology-based business solutions that build trust by enabling our clients to cultivate growth, streamline operations and achieve objectives. We tailor our flexible and collaborative solutions to meet the specific needs of our clients in healthcare, government, manufacturing, banking, insurance and other industries. Drawing on deep industry expertise and a portfolio of interrelated consulting, business process, applications and infrastructure services, we blend strategic design, proven technology and timely delivery to create effective solutions that maximize your returns on IT investment.

Siemens Enterprise Communications

Siemens Enterprise Communications is a joint venture between the private equity firm The Gores Group, a leading private equity firm, and Siemens AG. The joint venture incorporates Siemens Enterprise Communications GmbH & Co. KG and the businesses of Enterasys Networks and SER Solutions, creating a new leader in enterprise communications - strong in unified communications, contact centers and secure networks. More than 14,000 employees worldwide follow an Open Communications approach, providing enterprise communications and data networking solutions for enterprises of all sizes. This enables business processes to be more productive, faster and more secure within any network or information technology infrastructure. In fiscal 2007 Siemens Enterprise Communications generated revenues of approximately 3.2 billion Euros.

Siemens

• Testimonial
• Press Release

Siemens Medical Solutions, one of the largest suppliers to the healthcare industry in the world, selected Oblicore to centralize, consolidate, simplify and validate operational data for all levels of Siemens' Managed Services organization, a leading provider of healthcare information technology (IT) outsourcing services.

“We were spending a tremendous amount of time on manual reporting, piecing together operational data and reconciling issues discovered during the process. We needed a true SLA reporting solution that could provide top-down management of our SLAs, and we found this with Oblicore Guarantee. Oblicore was able to very quickly substantiate the value of its product and show its strong grasp on our business. We're confident this initiative will enable us to maintain our competitive edge and our client satisfaction.” - Diane Beauchamp, Business Analyst, Siemens Medical Solutions

T-Systems

T-Systems is Deutsche Telekom's business customer brand. As a leading service provider with 52,000 employees, the company offers offer one-stop information and communications technology (ICT) solutions for corporate networks, IT solutions or for end-to-end business process outsourcing (BPO). T-Systems selected Oblicore as its Service Level Management backbone for its Enterprise Services Division.

TDS

• Testimonial
• Case Study
• Press Release

TDS, a successful application hosting and IT consulting company based in Germany, chose Oblicore Guarantee™ to gain insight into service level performance and to ensure "just right" service delivery.

“At TDS we aim to gain the trust of all of our customers by delivering a service that is second to none. To achieve this we have a detailed service level agreement (SLA), which includes guaranteed response times, system availability and disaster recovery procedures. Our implementation of Oblicore Guarantee will assist us in meeting and exceeding those goals of providing outstanding service to our customers” - Thomas Gebhardt, CIO and Head of Application Hosting Unit, TDS

Telindus

• Testimonial
• Case Study
• Press Release

With annual revenue of Euro 618 million, 2,750 employees and operations in 14 countries, Telindus is a leading IT service provider offering secured converged networking, and secured systems and applications underpinned by management and support services. Telindus, which became part of the Belgacom Group in January 2006, selected Oblicore Guarantee™ to drastically reduce SLA report delivery time and gain a competitive advantage in the industry.

“Oblicore Guarantee will alert us before a service breech occurs so that we have the opportunity to resolve problems proactively rather than reactively. The result will be better service for our customers and better more efficient management of our business.” - Luc Mertens, Managing Operations Director, Telindus

Tieto

Tieto is a professional service company providing IT, R&D and consulting services. With approximately 16 000 experts, we are among the leading IT service companies in Northern Europe and the global leader in selected segments. We specialize in areas where we have the deepest understanding of our customers’ businesses and needs. Our superior customer centricity and Nordic expertise set us apart from our competitors. We focus on serving large and medium-sized organizations in our main markets - Northern Europe, Germany and Russia. In telecom, forest, oil and gas as well as digital services, we serve our customers globally. We work hand in hand with many of the world’s leading companies and organizations and grow in step with them.

Unisys Oesterreich GmbH

Unisys is a worldwide information technology services and solutions company. We provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology. We specialize in helping clients use information to create efficient, secure business operations that allow them to achieve their business goals. Our consultants and industry experts work with clients to understand their business challenges and create greater visibility into critical linkages throughout their operations. For more information, visit www.unisys.com.