IT Executive Breakfast with Third Sky and Oblicore: Running IT without a Service Catalog is like Navigating without a Compass

As companies struggle to align IT performance with business objectives, many have turned to ITIL-based service portfolio management as a means to describe the ITIL services that can be leveraged by business units or other service consumers. But what processes should be considered, what are the right steps to take and what is the role of technology in the service catalog?

The presentation, followed by a round table discussion, will focus on the value of defining the services you provide from a business perspective. This catalog of services will serve as a guide to provide a focus to IT. This focus will help IT leaders allocate and manage resources on activities their customer's value. A clearly defined catalog of services can be controlled, measured and managed, which are all essential elements for continual improvement.

We hope you'll join us.  Register today!

Cost: None

Time: 8:30am - 11:00am

Location: The Manhattan Club/The Broadway Room at Rosie O’ Grady’s

Address: 800 Seventh Avenue at 52nd Street New York, NY 10019

itSMF USA Fusion '08

In September, San Francisco will host the most important practitioner-driven event in IT service management - Fusion 08.

This year, the industry's best minds will present everything from innovative new strategies and best practices to advanced approaches and lessons learned. Not only will the program cover every topic, but it will cover it more completely than ever before.

Visit Oblicore at Booth #918 at the conference. Register today!

Meet us  at the Conference, or  Schedule a Demo