Survey: ITIL's ROI Hard to Measure
Network World
November 2006

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Lufthansa Systems Streamlines Service Level Management With Oblicore Guarantee
Aerospace Online
October 2006

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Lufthansa Systems Gets SLAs Under Control
ITWeek
October 2006

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Tech Notes: Software
Mass High Tech
October 2006

Partnerships for Increasing Business Opportunities
ITtoolbox Blogs
September 2006

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Siemens Medical Solutions Selects Oblicore; Global Healthcare Supplier Gains Competitive Edge by Choosing Oblicore Guarantee™ for Service Level Management
CRM Today
August 2006

Next Generation Asset Management Turns Out to be on the Rise Faster Than Expected
NetworkWorldITtoolbox Blogs
July 2006

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Oblicore Launches Oblicore Contract Center and Oblicore Guarantee 3.5
Telephonyworld.com
June 2006

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Service Delivery Modeling Strategies
Network Computing
June 16, 2006

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New Software from Oblicore
Call Center Magazine
June 2006

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How to Choose an Outsourcing Partner
TMC Net
April 2006

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Aligning IT and Business Goals
IT Business Edge
March 2006

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Outsourcing Agreements and Service Level Agreements
TechTarget
March 2006

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From Best-Effort to Guaranteed Service Delivery: Making Outsourced CRM Work
TMC Net
February 2006

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What Matters for Outsourcing Success
Line56
January 2006

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SLAs and Outsourcing: How to Make Service Delivery Work
Call Center
January 2006

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