Press Releases : 2002
Dec 4
Telindus Selects Oblicore to Enhance Service Level Management and Simplify the Growth of Managed Services
Oblicore, Inc., the innovative leader in Service Level Management (SLM) software, today announced that Telindus, the leading European expert in data communications and network integration, has licensed Oblicore's GuaranteeTM product. Telindus chose the product in order to meet and exceed service level commitments and improve the customer 's experience while adding efficiencies and economies to the service delivery process.
Sep 3
Oblicore Announces that TDS is Live on Guarantee 2.0
Oblicore, Inc., the innovative leader in Service Level Management (SLM) software, today announced that Guarantee Version 2.0 is live and in production at TDS, one of Europe's leading Application Hosting Service Providers. Guarantee was implemented in only 20 days with adapters to SAP, HP OPENVIEW, BMC and Remedy up and running giving TDS immediate ROI. Guarantee 2.0 is providing TDS the data needed to provide transparent service level reporting and to improve the service delivered.
