Press Releases : 2004
Nov 1
Oblicore Taps Jonathan Regev As Chief Financial Officer
Oblicore, Inc., a leading provider of enterprise service performance (ESP) applications, today announced that Jonathan Regev has joined the company as chief financial officer (CFO), bringing to the position more than a decade of financial experience with international technology companies, most recently as CFO and chief operating officer of Clarify, now part of Amdocs (NYSE: DOX). In his role as Oblicore CFO, Regev will report on Oblicore's financial information, manage risk, oversee capital structure and guide the company's future financial decisions.
Aug 2
Oblicore Appoints Amnon Keynan As VP Professional Services
Oblicore, a leading provider of Enterprise Service Performance (ESP) applications for global 2000 companies, today announced that due to the company's continued rapid growth in Europe and North America, Amnon Keynan has joined the company in the newly created position of Vice President of Professional Services. In this capacity, he is responsible for managing Oblicore professional services and customer support on a worldwide basis. Amnon has 25 years of management experience in the IT and software industry, both as a customer as well as provider of professional services. His experience includes executive positions as Founder/CEO of Guardium, Inc., Vice President of Amdocs (NYSE:DOX) for their Customer Care and Billing Solution, and CIO/VP at the Social Security Organization of Israel.
Jul 22
New Survey Finds Growth In Compliance Reporting Lags Far Behind Surge In Outsourcing And Service Level Agreements
Oblicore, a leading provider of Enterprise Service Performance (ESP) applications, today announced the availability of a new industry research report entitled, "Best Practices And Trends In Service Level Management and IT Outsourcing Compliance Monitoring". The research was based on a survey of 320 IT professionals that was conducted in June, 2004 from a broad cross-section of North American industries. The research was designed to understand organizational best practices and trends with respect to compliance monitoring of Service Level Agreements (SLAs) and outsourced functions. The top four outsourced functions mentioned by survey respondents were IT services, customer service (call centers), software development and human resources (HR)-benefits-payroll.
Jun 22
Oblicore Introduces Oblicore Guarantee!" ESP For Enterprise Service Performance
Oblicore, Inc., a leading provider of service level management applications, today announced the availability of Oblicore Guarantee ESP for Enterprise Service Performance (ESP). Oblicore Guarantee ESP automates the management and reporting of service level agreements and outsourcing contracts. It helps organizations to quickly identify, analyze and improve critical variances between key service level targets and actual performance, from the context of important business commitments. It provides real-time visibility into enterprise service performance to enable companies to reduce costs and increase customer satisfaction.
Apr 20
Landesbank Baden-Württemberg Deploys Oblicore!" to Guarantee Availability and Performance of Multiple Online Brokerage Services
Oblicore, a provider of service level management software, announced today that Stuttgart, Germany-based Landesbank Baden-Württemberg (LBBW) is deploying the Guarantee!" software suite to manage the accurate delivery and operations of its Service "Direktbrokerage". At LBBW, Guarantee delivers both the ongoing client-facing as well as the IT-facing business perspective of how well brokerage service is being delivered. LBBW is expanding the use of Oblicore to cover other mission-critical systems and processes.
Mar 25
Oblicore Secures $9M from Top-Tier Venture Capital Firms to Accelerate Global Sales, Marketing and Product Development
Oblicore, a leading provider of Service Level Management (SLM) applications for global 2000 companies, announced today that it has raised $9 million from new and current investors. This Series C round brings the total funding raised by the company to $21M and will be used to launch significant worldwide sales and marketing initiatives as well as to accelerate product development.
Mar 1
Oblicore, Ness Partner to Deliver Comprehensive Service Level Management Solutions
Oblicore, a leading provider of service level management software that continuously tracks performance of IT services against business commitments, and Ness Technologies, a leading, global IT services provider, have partnered to deliver comprehensive service level management solutions. The partnership will combine Oblicore's Guarantee application with Ness 35 years of expertise delivering IT solutions and is focused on delivering automated service governance in a variety of scenarios from IT services to outsourced business processes, benefiting both the provider and the recipient of the services, simultaneously reducing cost and improving service.
