Press Releases : 2005

Dec 12

Oblicore Expands European Presence With Three New Offices

Oblicore, Inc., a leading provider of service level and business service management software, today announced a multi-country European expansion with the opening of three new offices. The offices, located in Stockholm, Amsterdam and Rome, will enable Oblicore to further increase its rapid growth and provide enhanced customer service in key western European markets, where the company is experiencing unprecedented demand for its flagship product, Oblicore Guarantee!".

Nov 28

Amadeus Selects Oblicore Guarantee™ to Manage Service Delivery Performance for Worldwide IT Operations

Oblicore, Inc., a leading provider of service level and business service management software, today announced that Amadeus, a leading provider of IT solutions for the travel industry, has selected Oblicore Guarantee!" to automate service level agreement (SLA) monitoring and reporting. Amadeus is deploying Guarantee in its Erding, Germany data center to monitor and report on its entire global portfolio of IT services.

Oct 20

Oblicore Kicks Off Second Annual User and Partner Conference in Lisbon, Portugal

Oblicore, Inc. a leading provider of service level and business service management software, today announced the start of ObliVision 2005, its second-annual user conference for customers and partners. Attendees from over 35 companies, including British Telecom, Cable & Wireless and ING will participate in the two-day event, taking place at the Lisbon Marriott Hotel in Lisbon, Portugal.

Oct 17

Oblicore Expands Management Team Names Kevin T. Carr Vice President of Sales for the Americas

Oblicore, Inc., a leading provider of service level and business service management software, today announced the appointment of Kevin T. Carr as vice president of Americas Sales. Carr brings over 15 years of demonstrated success in software sales and management to Oblicore. During the most recent quarter, under his leadership, Oblicore's Americas' sales team achieved record results.

Oct 11

Oblicore Names Jack Freker Chief Executive Officer

Oblicore, Inc., a leading provider of service level and business service management software, today announced that John (Jack) Freker has joined the company as its chief executive officer and member of its board of directors. Freker, who was most recently president of the Customer Management Group (CMG) for global outsourcing giant, Convergys Corporation (NYSE:CVG), brings more than 20 years of management and sales experience, and industry insight to Oblicore.

Sep 19

Oblicore Makes Automated Service Level Management (SLM) Easy With Oblicore Guarantee™ 3.0

Oblicore, Inc., a leading provider of enterprise software that automates the management and reporting of service level agreements (SLAs), today announced at the fifth annual IT Service Management Forum (itSMF) USA Conference and Expo, the immediate availability of Oblicore Guarantee!" 3.0, the third generation of its flagship application.

Sep 6

Oblicore Survey Shows More SLAs and Outsourcing on the Horizon

Oblicore, Inc., a leading provider of service level management (SLM) applications that provide the fastest path to guaranteed service delivery, today announced findings from its third annual survey and report "Trends in the Use and Management of Service Level Agreements (SLAs)." The results, based on nearly 400 respondents, of which 53 percent were service providers and 47 percent were enterprises, provide insight into the challenges of meeting service delivery commitments and complying with SLAs.

Jul 18

Belgacom Expands Oblicore Deployment, Reports Dramatic Service Improvements and Cost Savings

Oblicore, Inc., a leading provider of service level management applications that provide the fastest path to guaranteed service delivery, today announced that Belgacom, a leading European telecommunications company, has extended its deployment of Oblicore Guarantee!" to manage thousands of service level agreements (SLAs) with corporate customers, internal business units and government regulators. The company has also reported that by automating service level management with Oblicore Guarantee, it has saved over $7 million and realized significant operational benefits.

Jun 20

Former Tivoli chairman and CEO Frank Moss joins Oblicore to chair advisory board

Oblicore, Inc., a leading provider of service level management applications that provide the fastest path to guaranteed service delivery, today announced that Frank Moss, Ph.D., has joined its advisory board as chairman. As the former CEO and chairman of Tivoli Systems and a recognized IT leader with more than 30 years of experience in the software industry, Dr. Moss will add invaluable strategic and operational perspective to Oblicore.

Apr 26

Oblicore named "COOL VENDOR" by leading analyst firm

Oblicore, Inc., a leading provider of enterprise applications to manage, monitor and report on service level agreements and outsourcing contracts, today announced that the company has been included in the list of "Cool Vendors" in the "Cool Vendors in IT Service Portfolio Management and IT Service Dependency Mapping, 2005" report by Gartner, Inc. Oblicore is recognized as a "Cool Vendor" by Gartner because its technology met criteria based on product innovation, impact and intrigue to Gartner analysts.

Apr 18

Former nationwide CIO joins Oblicore board of advisors

Oblicore, Inc., a leading provider of enterprise applications to manage, monitor and report on service level agreements (SLAs) and outsourcing contracts, today announced that Kelly Cannon, former Chief Information Officer for Corporate Infrastructure at Nationwide Insurance, has accepted Oblicore's invitation to join its Board of Advisors. Mr. Cannon's 25+ years of experience in Information Technology will provide Oblicore with keen insights into the growing needs of enterprise customers for service level management (SLM) solutions based on Information Technology Infrastructure Library (ITIL) standards.

Mar 8

Oblicore wins BEST-IN-CLASS INDUSTRY CERTIFICATION for IT service level management and ITIL alignment

Oblicore, Inc., a leading provider of enterprise applications to manage, monitor and report on service level agreements and outsourcing contracts, today announced that it was one of only two companies to win Yphise certification for IT Service Level Management. Yphise is an independent analyst firm that evaluated numerous products using an ISO 9001 assessment of more than 300 functional and technical evaluation criteria. Yphise found that Oblicore "demonstrates outstanding strengths to reduce the cost of IT service management" and stood out in facilitating ITIL alignment.

Jan 25

German Air navigation services choose Oblicore to manage, report and improve service levels

Oblicore, Inc., a leading provider of Enterprise Service Performance applications, today announced that DFS, Germany's Air Navigation Services organization, selected Oblicore to automate the management and reporting of service level agreements (SLAs). This is an important application as DFS is responsible for controlling Germany's air space, one of the world's busiest.

Jan 12

Oblicore Gains Breakthrough Global Momentum in 2004 in Service Level Management and Outsourcing Performance Management

Oblicore, Inc., a leading provider of Enterprise Service Performance applications, today announced that it achieved record revenues in 2004, more than tripling annual revenue. Major global new customers in 2004 included ING, British Telecom, Cable & Wireless, T-Systems, DFS, Gedas (IT service provider for Volkswagen), Informatica El Corte Ingles and Caisse d'Epargne. Oblicore customers now include three of the top five telecommunications companies in the world, several of the top ten financial institutions, and leading world-class service providers for both IT outsourcing (ITO) and business process outsourcing (BPO).

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