Press Releases : 2005

Oblicore wins BEST-IN-CLASS INDUSTRY CERTIFICATION for IT service level management and ITIL alignment

ISO 9001 Assessment Certifies Oblicore As Valuable For Enterprises And ITIL Alignment

COLUMBIA, Md. March 8, 2005 - Oblicore, Inc., a leading provider of enterprise applications to manage, monitor and report on service level agreements and outsourcing contracts, today announced that it was one of only two companies to win Yphise certification for IT Service Level Management.  Yphise is an independent analyst firm that evaluated numerous products using an ISO 9001 assessment of more than 300 functional and technical evaluation criteria.  Yphise found that Oblicore "demonstrates outstanding strengths to reduce the cost of IT service management" and stood out in facilitating ITIL alignment.

Yphise assesses 150 software products annually to identify best-in-class software products for 900 major worldwide clients.  They are committed to providing IT executives and managers with the best independent research on methods and solutions to optimize IT cost, value and risk.

Oblicore was one of only two recipients to be accredited by Yphise for IT Service Level Management.  Yphise found that Oblicore stood out in four areas:

• Lowering the cost of IT resources by mastering the service provided
• Reinforcing business efficiency due to reliable IT services
• Winning the business confidence in the provided IT services
• Reducing the cost of IT service management

Yphise certified that Oblicore provided all of the functions required in a dedicated SLM package, making it suitable for enterprise investment in SLM.  With regards to ITIL, Yphise reported that Oblicore "stands out in the capacity to facilitate ITIL alignment.  It has the best score on 'winning the business confidence in the provided IT services'.

"Oblicore is committed to providing service providers and service consumers with total transparency into insourced and outsourced service levels using ITIL best practices, said Yuval Boger, Oblicore CEO.  "The Yphise certification is more proof that Oblicore stands surpasses other solutions by enabling enterprises to significantly improve service level visibility."

The Yphise Executive Summary assessment of Service Level Management products is available for purchase from Yphise but can be obtained free of charge by registering on Oblicore's web site at www.oblicore.com.

About Oblicore

Oblicore is a leading provider of enterprise applications that manage, monitor and report on service level agreements (SLAs) and outsourcing contracts.  Oblicore applications provide real-time visibility into service performance and reduce the cost and effort of reporting.  The company is in its sixth year of operation and has gained broad market and customer acceptance.  Global customers include leading telecommunications, financial services/banking, service provider, healthcare and manufacturing companies worldwide.  For more information, please visit www.oblicore.com.

About Yphise

Yphise is an independent industry analyst firm that conducts ongoing research programs for IT Executives and Managers.  Since 1985 in Europe and 1998 in North America, Yphise has been committed to providing the most relevant advice to measure and improve IT efficiency.  Yphise conducts exclusive ongoing research on software products using ISO 9001:2000 certified processes to guarantee independence and to focus on key issues for large companies.