Press Releases : 2006
Oblicore Demonstrates Thought Leadership in Service Level Management and ITIL in Q3
Industry Recognition Supports Oblicore's Leadership Position
CAMBRIDGE, Mass. - October 31, 2006 - Oblicore, a leading provider of Service Level Management software and best practices, today announced the company's third quarter 2006 successes, including continued industry thought leadership and company momentum. Oblicore continued to demonstrate its value in solving the complex problem of service level management.
Providing practical, implementable information to the market regarding Information Technology Infrastructure Library (ITIL) was a priority in the quarter. The company presented C-level decision makers with Trends & Best Practices in Service Level Management Solutions at IT Service Management Forum (itSMF) USA 2006 and itSMF Toronto 2006. Oblicore also exhibited its flagship service level management product Oblicore Guarantee™ at these events.
In addition, Oblicore co-hosted two comprehensive webinars during the quarter to educate participants on the benefits of automated service level management processes. The company's July "Best Practices in Service Level Management & Reporting webinar provided an audience of 100 IT managers with detailed solutions for preventing service breaches and improving operational efficiency through service level agreement (SLA) automation. Co-presented by consulting firm Third Sky, an August webinar titled "Best Practices for Measuring the ROI of ITIL" hosted over 125 IT managers. The session offered participants recommendations for building a strong business case for ITIL implementation by leveraging corporate data and assessment metrics.
To download the webinars, please visit http://www.oblicore.com/resource_library/webinars.php.
"This quarter, we continued to execute on our plan to not only deliver a best-of-breed service level management solution to the market but also to provide the market with the practical knowledge they're asking for to understand best practices for service level management and implementing ITIL," said Bernd Leger, vice president of marketing, Oblicore.
Oblicore was also recognized by the industry analyst community in the quarter with mentions in reports from Gartner, EMA and The 451 Group.
About Oblicore
Oblicore is the leading Service Level Management software provider dedicated to delivering service level management, business service management and sourcing management solutions that drive business success. The company's flagship product, Oblicore Guarantee!", is leveraged by blue-chip customers around the world, ensuring critical IT-powered business processes are delivered in a manner that is compliant and predictable - reducing costs, improving operational performance and increasing shareholder value. Both service providers and enterprises alike rely on Oblicore's business-focused, top-down approach to maintain compliance with SLAs, increase customer retention and acquisition and keep critical business processes running smoothly. Headquartered in Cambridge, Massachusetts, with offices across the U.S., Europe, Asia and Israel, Oblicore is backed by a strong, global investor base. For more information, please visit http://www.oblicore.com.
