Press Releases : 2007
Oblicore to Elucidate New Components of ITIL Version 3
Oblicore and Pink Elephant to Preview ITIL Features and Discuss Implications on Service Level Management at Webinar
CAMBRIDGE, Mass., June 11, 2007 - Oblicore, a leading provider of Service Level Management, and Pink Elephant, a global leader in IT management best practices, today announced the companies will co-host the comprehensive webinar, "What's New in ITIL V3 for Optimizing Service Level Management," on June 13, 2007 at 11 a.m. ET. Presentations by Erik Hille, Oblicore product marketing director and Brenda Iniguez, Pink Elephant IT management consultant, will detail the new components of version three of the Information Technology Infrastructure Library (ITIL) published May 30, 2007. The session will also discuss how ITIL V3 will positively affect business service level management practices by better communicating the business benefits of service delivery.
Webinar participants will learn how the latest version of ITIL supports and enhances the integration of IT and business practices throughout the lifecycle of service level management. Moreover, the session will demonstrate how to define service performance metrics in accordance with ITIL V3. Attendees will gain full knowledge of the five new ITIL V3 publications and learn the key differences between V2 and V3 to best determine a migration plan.
There is no charge for attending the event. To register, please visit: http://marketing.oblicore.com/forms/Jun07Webinar
About Pink Elephant
Pink Elephant is the world leader in IT management best practices, offering conferences, education and consulting services to public and private businesses globally. The company specializes in improving the quality of IT services through the application of recognized frameworks, including the IT Infrastructure Library (ITIL). Pink Elephant has been involved in the ITIL project since its inception in 1987, and was selected as an international expert to contribute to the ITIL V3 project – as authors of V3’s Continual Service Improvement book and through representation on the international exam panel. For more information, please visit http://www.pinkelephant.com.
About Oblicore
Oblicore is the leading provider of Service Level Management software. The company's flagship product, Oblicore GuaranteeTM, automates, activates, and accelerates the monitoring, reporting, and management of all business technology service level agreements and service delivery for enterprises and service providers. An enabler of business management, Oblicore Guarantee allows organizations to understand the cost implications of service delivery agreements - in real time - for penalties, rewards, and new opportunities. For the first time, enterprises and service providers have complete visibility and can proactively manage service delivery across business and technology infrastructure from one solution.
Oblicore's software solutions are leveraged by both service providers and global 1200 enterprises, such as ABN Amro, BT, Cable & Wireless, E.ON, France Telecom, Lufthansa Systems, Siemens Medical Solutions, and T-Systems, to align their organizational performance with business objectives. Oblicore is headquartered in Cambridge, Mass., with offices across North America, Europe, and Asia Pacific. For more information, please visit http://www.oblicore.com