Press Releases : 2007
Oblicore to Host Webinar on Business Impact of Service Catalog Management
Oblicore and Forrester Research to Address Importance of Standardizing and Monitoring Services
CAMBRIDGE, Mass., April 17, 2007 – Oblicore, a leading provider of Service Level Management and best practices, and Forrester Research, a global independent research firm, today announced that the companies will present the joint webinar, "Accelerating Business Impact with Service Catalog Management". Scheduled for Wednesday, April 18 at 10 a.m. ET and presented by Peter O'Neill, principal analyst of Forrester Research and Bernd Leger, vice president of marketing of Oblicore, the session will address best practices in service catalog management that aid with the standardization of business service offerings. Participants will learn how service catalog management demonstrates the business impact of service delivery by linking business services to data collected from across the underlying IT infrastructure. To register for the event, please visit: http://marketing.oblicore.com/forms/Apr07Webinar.
As organizations manage an increasingly large volume of outsourced services, using a system to support the lifecycle of service delivery is crucial. Service catalogs that rapidly define services consumed, as well as track SLAs and OLAs, offer enterprises and service providers an end-to-end view of service performance. Using a detailed service delivery catalog, an organization can gain a complete understanding of consumed services and can better project future consumption rates. As a result, organizations can more accurately determine the appropriate costs of service items and justify such costs and pricing to internal and external stakeholders.
The session will conclude with a question and answer session for all participants. There is no charge for attending this event.
About Oblicore
Oblicore is the leading provider of Service Level Management software. The company's flagship product, Oblicore GuaranteeTM, automates, activates, and accelerates the monitoring, reporting, and management of all business technology service level agreements and service delivery for enterprises and service providers. An enabler of business management, Oblicore Guarantee allows organizations to understand the cost implications of service delivery agreements - in real time - for penalties, rewards, and new opportunities. For the first time, enterprises and service providers have complete visibility and can proactively manage service delivery across business and technology infrastructure from one solution.
Oblicore's software solutions are leveraged by both service providers and global 1200 enterprises, such as ABN Amro, BT, Cable & Wireless, E.ON, France Telecom, Lufthansa Systems, Siemens Medical Solutions, and T-Systems, to align their organizational performance with business objectives. Oblicore is headquartered in Cambridge, Mass., with offices across North America, Europe, and Asia Pacific. For more information, please visit http://www.oblicore.com