Product Data Sheets
Oblicore is the world leader in Service Level Management software and best practices. To learn more about how Oblicore can help automate SLA management and reporting in your organization, download any of the product datasheets below.
Oblicore Guarantee™ Datasheet [ 691 kb ]
This brochure provides a general overview of Oblicore Guarantee. It describes the product's core functionality and explores how Oblicore customers leverage Guarantee to deliver compliant, consistent and cost-effective IT and business services.
Guarantee™ Service Catalog Management Datasheet [ 564 kb ]
This brochure provides a general overview of Guarantee Service Catalog Management. It describes how Service Catalog Center helps companies to standardize their SLAs while implementing a service catalog and gaining valuable contract reporting capabilities.
Guarantee™ Service Level Management Datasheet [ 750 kb ]
This brochure provides a general overview of Guarantee Service Level Management. It describes how Service Level Management enables companies to streamline the entire process of assembling the service catalog, creating service level agreements, managing them over the contract life cycle, and actively reporting on them to the service consumer.
IT Vendor Management Datasheet [ 404 kb ]
IT Vendor Management is imperative to any organization that purchases business or IT services from a third party. Service Level Management from Oblicore Guarantee enables your company to standardize reporting from vendors on all outsourced services and also improves the accuracy of assessing penalties while reducing the need to collect them.
Telecommunications Fact Sheet [ 544 kb ]
This brochure explains how Oblicore Guarantee can be implemented by telecommunications companies to administer B2B services, improve average revenue per customer (ARPU), leverage eTOM GB 917 to ensure quality of service (QoS), and actively monitor performance against obligations.
Guarantee™ Incident Impact Module Data Sheet [ 445 kb ]
Behind Service Desks are a variety of contracts with obligations and penalties that would benefit from Service Level Management. Using the Incident Impact Module a Service Desk manager can prioritize tickets based on contractual obligations rather than the antiquated first-in-first-out methodology.
Oblicore has found a way to cut the SLA Gordian Knot."