Professional Services

Oblicore is dedicated to helping customers realize their business and service level objectives. We understand that Global businesses need more than just software, they also require best practices, support and training.

Our Professional Services experts have been involved in over 110 customer implementations across North America, Europe and Asia Pacific. Our teams have successfully deployed Oblicore solutions in the largest, most complex environments with global 1200 organizations who are managing thousands of SLAs, as well as smaller scale implementations, both of which are driving ultimate customer satisfaction.

Oblicore's Professional Services include:

• Implementation Projects (product delivery)
• General Consultancy (i.e. guidance on how to get started with SLM, service catalog design/definitions and implementing ITIL)
• Change Management (i.e. creating or changing SLAs, the service catalog, timeslots, reports, alerts and the IT infrastructure)
• Implementation Quality Assurance