Training
The Oblicore Guarantee™ system provides the potential for effective management of all of your SLAs. We also help you make it work for your specific business.
Virtual Classroom
In addition to on-site training Oblicore also offers online training on specific issues common to SLA Management. These special topics will enhance your understanding of Guarantee and improve your success.
You purchased Oblicore’s offering because you were convinced of its sophisticated, state-of-the-art capabilities. However, to derive optimal results you need to use the set of advanced tools effectively, which is part of tailoring the system’s potential to your individual business needs.
Our training programs will help you to develop:
- Faster SLA deployments
- SLA management independence
- Aggregation of in-house SLM business knowledge
- Opex. savings from negotiating better SLAs with both clients and service providers
- Cost-effective use of your organization's resources
- Customer satisfaction
Oblicore's vast implementation experience (which includes instructing users and business managers at all levels), has given us the insight to tailor our training packages to bring you up to speed fast, whatever your current level of system expertise might be, and wherever your company and staff are in the implementation cycle. The courses are fine-tuned to cater to the different user types and levels of expertise. Oblicore also offers online training in our Virtual Classroom
The courses are "lean & mean," so they take the minimum time to move you from your current competence level to a well-defined target point.
This was a very useful and enjoyable course with the right mixture of theory and practice which covered the necessary subjects in just the right detail."