Solutions for Financial Services

Financial services companies operate in a complex and ever-changing environment, driven by increased competition and regulatory demands.

These companies face both internal and external examination of their operations and must demonstrate responsiveness, compliance with policies and contracts and adherence to regulations. At the same time, regulators have removed barriers between financial services sectors providing established firms with new markets and distribution channels. This results in new business opportunities - as varied as transaction processing, insurance undersigning, and even fraud detection -- inside and outside the financial sector

For IT departments, these opportunities and pressures result in a need to understand the performance requirements that result from commitments and regulations. Furthermore, they must be able to demonstrate compliance with the contract internal policy or regulation.

With Oblicore Guarantee™, credit card companies, electronic brokerages, retail banking, wholesale banking, investment management and insurance companies are able to leverage a Service Level Management strategy, which enables organizations to monitor financial service performance and report compliance with customer contracts, internal policies and government regulations. Companies such as ABN Amro, Caisse D’Epargne, ING and LBBW are leveraging Oblicore Guarantee. With Oblicore Guarantee you can:

• Provide Delivery Assurance to your Customers With Oblicore Guarantee, your organization provides operational transparency to your financial services customers. Our collaborative reporting framework enables your company and your customers to view performance against contractual obligation in real-time. This reduces disputes and builds trust between parties.
• Demonstrate Compliance with Governmental Regulation such as Sarbanes Oxley & FSMAWith Oblicore Guarantee, your organization is able to monitor operational compliance with governmental regulatory restrictions. The solution enables your organization to establish and measure key performance indicators related to either business processes or to IT infrastructure elements.  This improves your company’s ability to comply with regulatory standards and to reduce the cost associated with maintaining compliance.
• Manage Expectations for both Customers and Internal Stakeholders Oblicore Guarantee empowers your company to actively monitor current performance against contractual obligations and internal performance standards.  This enables your company to manage operations to meet all of its obligations. Live dashboards, drill down reports, and event triggered alerts, allow all parties to fully understand levels of performance and to communicate any discrepancies in a common language.